Problem orientation
We start from risk, noise, cost, diagnosis time and the decisions each team needs to make.
Senior expertise for critical platforms
Dot and Key Consulting helps organisations and technology teams design, implement and improve observability and operations automation models focused on real decisions.
Boutique observability and operations consultancy
We work across architecture, telemetry, platforms, alerting, cost, operating processes and business context, avoiding generic solutions and unnecessary dependence on a single tool.
We combine assessment, architecture, implementation, documentation and knowledge transfer. The goal is not more dashboards, but helping technical and operations teams decide with useful signal, clear ownership and governed cost.
Working principles
Technology neutrality
We work with the existing stack and propose changes only when they add technical, operational or economic value.
Senior execution
Work focuses on analysis, architecture, implementation, documentation and transfer — not presentations or generic advice alone.
Knowledge transfer
The goal is a model the organisation's teams can understand, document and maintain.
Controlled automation
Sensitive automation keeps limited permissions, traceability, human validation and rollback mechanisms.
Confidentiality
We can work with restricted information, anonymised projects and confidentiality agreements when the context requires it.
Collaboration models
We can work with the end client or alongside consultancies and integrators, depending on scope and project governance.
End client
Direct engagement with technical leadership, platform, SRE or operations to assess, implement and transfer.
With consultancy or integrator
Specialist observability support within projects led by another organisation, with agreed roles and deliverables.
Training and enablement
Workshops, pairing and documentation to accelerate adoption without replacing the internal team.
Consultancies and integrators we have worked with
Does this fit your context?
A first conversation to understand platform, stack, main problem and type of support needed.